Frequently Asked Questions

Everything you need to know about your MyVolleyBox experience

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but usually range between 10-21 days.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain apparel and protective gear must have tags attached and show no signs of wear.

How can I track my package?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Are the products in the MyVolleyBox authentic?

Absolutely. We partner directly with leading volleyball brands to ensure that every piece of equipment, apparel, and accessory we sell is 100% authentic and high-quality.

Can I change or cancel my order after it's been placed?

We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placement, and we will do our best to accommodate your request.